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CTEF Blog - About Tile Education and Installer Certification

Meet Heidi Cronin, CTEF Industry Liaison and Promotions Director

[fa icon="calendar'] Jun 4, 2019 8:30:00 AM / by CTEF Blog Team posted in About CTEF

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We have exciting news to share with you: there's a new member of the CTEF team! Her name is Heidi Cronin and she's been hired as CTEF Industry Liaison and Promotions Director.

This is a newly created role to support the next stage of evolution for CTEF. As Bart Bettiga Executive Director of the National Tile Contractors Association (NTCA) and member of the CTEF Board of Directors says,

"We are pleased to welcome Heidi to CTEF in this newly created position. Given her professional experience and passion for Qualified Labor, we are confident that she will be instrumental in supporting the growth of the Certified Tile Installer (CTI) program alongside Scott Carothers, Director of Certification and Training for CTEF, and shaping the tile and stone industry in the United States."

We caught up with Heidi to ask her a few questions.

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Are Credit Card Grout Joints Specified? First Check Tile Industry Standards.

[fa icon="calendar'] May 28, 2019 8:30:00 AM / by Scott Carothers posted in Ask Scott, Installing Tile TIps

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Yes, credit card joints - as in grout joints the thickness of a credit card - are popular, but given tile industry standards, they aren't possible, appropriate or even recommended.

Many installers have had customers who have seen tile installations in a magazine or brochure which is exactly what they want in their homes. Unfortunately, the “look” they want to achieve with credit card thickness grout joints most likely will not be possible using the tile that has been selected.

Let's explore why.

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Add Credibility to Your Tile Installation Business Says Kris Nardone

[fa icon="calendar'] May 21, 2019 8:45:00 AM / by CTEF Blog Team posted in Qualified Labor Series

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Every Certified Tile Installer has his or her own story for wanting to become a CTI. In the case of Kris Nardone CTI #1364, it had to do with adding credibility to his installation business. 

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Tile Installation Certification in Action

[fa icon="calendar'] May 14, 2019 8:30:00 AM / by CTEF Blog Team posted in Certified Tile Installer Program

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If you're curious about tile installation certification and the benefits it offers homeowners, specifiers as well as tile installers, you'll want to watch "Certification in Action," a 6-minute video embedded at the end of this article.

The video answers questions such as:

  • How do you choose a tile installer or contractor?
  • How can you be sure the job will be done correctly?
  • Why should you hire a certified tile installer?
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Don't Patch Your Tile Substrate With Thin Set

[fa icon="calendar'] May 7, 2019 8:40:00 AM / by Scott Carothers posted in Ask Scott, Installing Tile TIps

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What Do You Use to Patch Your Substrate so It Is Ready for Tile?

You've surely been in the position as a tile installer to deal with jobsite conditions that require the substrate (floors and walls) to be patched making it “tile ready”.  No question, it's critical to get the substrate flat enough to accommodate tile.  This is particularly true if the tile is large format.

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Tile Over It or Take It Up?

[fa icon="calendar'] May 1, 2019 8:30:00 AM / by CTEF Blog Team posted in Installing Tile TIps

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If you've been installing tile for a while, you've certainly encountered situations where you were asked about tiling over an existing tile installation rather than taking up the tile and/or underlayment and starting from fresh. How did you respond? 

Here are two situations Mark Heinlein CTI #1112 and National Tile Contractors Association
Training Director to  help explore possible responses.

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Addressing Low Grout Joints with Tile Installation Standards

[fa icon="calendar'] Apr 23, 2019 9:15:00 AM / by CTEF Blog Team posted in Installing Tile TIps

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Have you looked at the photos in this article and noticed a real problem?  They all demonstrate low grout joints which do not meet the tile industry standards.  To meet these standards, the grout must adequately fill the space which obviously these examples do not. 

And yet, when the person who took these photos shared them with his builder on the job site, the builder did not believe that any standards existed or that there were any organizations that develop them.

Have you found yourself in a similar situation?

If yes, here's how to deal with low grout joints and understand tile installation standards.

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Prove Your Tile Installation Skills Says John Mourelatos

[fa icon="calendar'] Apr 16, 2019 8:30:00 AM / by CTEF Blog Team posted in Qualified Labor Series

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How do you prove yourself as a tile installation professional? For John Mourelatos CTI #1290, it involves becoming a Certified Tile Installer (CTI). John is next in the CTEF Blog series about Qualified Labor based on articles in TileLetter.com published in April 2017 and May 2015. 

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Why Use Qualified Labor from WhyTile!

[fa icon="calendar'] Apr 9, 2019 8:30:00 AM / by CTEF Blog Team posted in Qualified Labor Series

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In anticipation of Coverings 2019, WhyTile has released a series of videos in support of Qualified Labor. Since it's such an important subject, we're recapturing the videos here and including relevant references from articles we've published.

We look forward to seeing you at Coverings!  

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The Certified Tile Installers Credo

[fa icon="calendar'] Apr 2, 2019 8:30:00 AM / by CTEF Blog Team posted in Certified Tile Installer Program, Qualified Labor Series

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Just in time for Coverings, we've created the Tile Installer Credo which consists of ten core tile installation beliefs.

If you've been following this blog, you're probably familiar with them as these are principles we don't take lightly.  These beliefs keep us up at night; they motivate us to be active in the tile industry and seek out every opportunity to make believers of all those who still doubt and don't follow the industry standards and best practices for installing tile. 

Here they are. Will you help us get the word out?

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Certified Tile Installer Mike Corona says,

You don't become a tile installer or a business owner overnight. It takes time, enthusiasm, pride, reliability, respectfulness, a willingness to learn, and dedication. No two jobs are the same; each one has its own unique nuances. As a qualified installer, you need to be able to communicate how to deal with those nuances and qualify yourself to not only meet but exceed expectations. Being qualified will exponentially increase your value and you will have endless opportunities.

Mike Corona CTI #923 Corona Marble and Tile

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Mike Corona CTI #923
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