CTEF Blog - About Tile Education and Installer Certification

Are you wondering how to elevate your reputation in the marketplace? If you install tile, the ideal way is through the CTEF tile certification programs.

Martin Brookes is the owner of Heritage Marble & Tile in Mill Valley, California. He's involved in the National Tile Contractors Association (NTCA) including as past president, is a Five Star Contractor, and is a strong supporter of the CTEF tile certification programs.

He has seen firsthand how certification affects the entire ethos of his business. Certification has enabled Heritage Marble & Tile to stand out not only as highly reputable and expert but also as the San Francisco Bay Area Premier Tile Installation Company.

We caught up with Martin to learn more.

Did you attend Coverings 2023? If you did, we hope you visited the CTEF booth where tile installation education and certification were prominently displayed! More specifically, CTEF demonstrated Sealants, Mosaics, and Troweling for Coverage, and Walked Through Gauged Porcelain Tile Panel Test for Advanced Installer Certification (ACT).

Why should a tile installer consider becoming a Certified Tile Installer (CTI)? We asked the community to weigh in on Facebook, so you can read about some of their reasons - in their own words - for becoming certified and Qualified Labor.

This is a classic from 2018 that is as relevant now as it was then. You'll find the responses organized into 10 themes.

Sometimes, the best way to explain how important it is to work with a Certified Tile Installer (CTI) is to show you how not to install tile on floors, walls, and in showers.

This article focuses on a real-life situation where those doing the work (aka tile placers) clearly did not have the knowledge, expertise, or experience to deliver a high-quality tile installation. They were not CTIs.  Although originally published on 9/27/2016, it continues to speak directly and strongly about unqualified labor and the perils of poorly installed tile.

Let's explore this master bathroom installation to better understand what went wrong.

>> See Hiring a Tile Installer? Here's What to Look For.

Have you met Wally the Gator?

He's ferocious, looks ready to lunge at you, and his teeth come alive. He's also the most magnificent work of tile art you can imagine, and you might be the lucky one to take him home.

When you're hiring a tile contractor, you expect to have the work done right the first time. Unfortunately, you don't always have the benefit of seeing the contractor's work beforehand and realizing what you need to avoid (see How Not to Install Tile on Floors, Walls, and in Showers).

That's why we've put together these warning signs to help you avoid hiring a tile contractor who is poorly qualified and more of a tile "placer." (Definition: tile placer - a person who does not have the skills, knowledge, and experience to install the job correctly.)

That way, you can rest assured that the beautiful tile installation in your mind's eye has every opportunity to become reality and bring you delight for years to come.

Special thanks to Sal DiBlasi for basing a video on this article. ♥

As you might imagine, knowing how to hire the right tile setter is a big deal for homeowners and commercial owners. That's why we developed the homeowner's guide to hiring qualified tile installers, and we'll soon have one geared toward architects, designers, and other tile installation project specifiers. 

In fact, it's such a big deal that it regularly comes up as a blog article topic - for example, Mark Heinlein  NTCA Training Director and Presenter shared with us how to Qualify Your Tile Installation Contractor With These 5 Questions - as well as in comments and conversations. That's why we put together this blog article about two questions to ask.

What does it take to ensure that you have a quality tile installation? Based on our experience, knowledge, and work with the Tile Council of North America (TCNA) Handbook, we have identified ten requirements. 

Note that these aren't all industry requirements. However, they all contribute to a quality tile installation.

Here they are.

Wondering how to best protect your marble tile? Consider a sealer and more specifically a penetrating sealer to keep your stone flooring looking beautiful.

To illustrate why here's a tile installation situation Mark Heinlein CTI #1112 and National Tile Contractors Association Training Director and Technical Trainer / Presenter recently addressed with the help of Scott Carothers.

A question that frequently comes up is how to become a tile installer.

It can come from someone looking to change fields or someone who wants to become a Certified Tile Installer and isn't sure what the steps are.

Unfortunately, there isn't yet an easy, set, defined career path for becoming a tile installer other than through a tile apprenticeship program or a vocational school, and that's why CTEF has expanded its tile installation training and education for 2023.