Our recent blog article titled "Should Tile Installers Become Certified?" has generated robust conversation on the CTEF Facebook page since it was published on September 3rd. It has also raised questions that need to be addressed about the qualifications for both the Certified Tile Installer (CTI) program and the Advanced Certifications for Tile Installers (ACT) program.
If you've spent any time in the tile industry, care deeply about quality tile installation, and embrace installing tile according to industry standards, you will have heard of Scott Carothers, director of certification and training for the Ceramic Tile Education Foundation (CTEF).
And, if you follow the CTEF Blog, you’re surely familiar with the ‘Ask Scott’ article series.
However, if you're new to tile and just exploring tile installation certification, Scott is someone you will soon encounter and quickly appreciate for his deep knowledge, high standards and intense passion. Not to mention his firsthand involvement in certification, both for the Certified Tile Installer (CTI) program and the Advanced Certifications for Installers (ACT) program.
Should tile installers become certified?
If you are serious about your calling as a tile installer, yes, you should become a Certified Tile Installer (CTI).
If you aren't, chances are high that you aren't reading this article or even asking yourself the question.
Just in time for Coverings, we've created the Tile Installer Credo which consists of ten core tile installation beliefs.
If you've been following this blog, you're probably familiar with them as these are principles we don't take lightly. These beliefs keep us up at night; they motivate us to be active in the tile industry and seek out every opportunity to make believers of all those who still doubt and don't follow the industry standards and best practices for installing tile.
Here they are. Will you help us get the word out?
Not only do retailers such as Avalon Flooring value Certified Tile Installers, but, in becoming certified, tile installers can gain more and better customers. If you're not certified, what are you waiting for?
Yes, there's a labor shortage out there. But that's not a reason for abandoning standards and hiring just anybody. You need Qualified Labor - especially when it comes to tile setters or installers. Why? Because tile isn't just a decorative layer in home or commercial buildings. It must meet specific standards so that it performs as it should over time.
If you're already committed to delivering the best quality and customer service, how can you strengthen your reputation? In the case of Brekhus Tile & Stone, the solution was simple: ensure that as many installer employees and subcontractors as possible become Certified Tile Installers, and apply to the National Tile Contractors Association (NTCA) to become a part of the Five Star Contractor program.
Virginia Tile's Brent Stoller is a serial Certified Tile Installer (CTI) program hands-on testing host. In fact, he has hosted more tests in a single location than anyone else in the entire United States. He also regularly hosts Advanced Certifications for Tile Installers (ACT) evaluations in the Virginia Tile facility in Kansas City, KS. As you can imagine, we're grateful for all that Brent and Virginia Tile have done to promote these programs along with finding the installers to take the tests.
Brent is also actively involved in CTEF as a Board Member.
We recently caught up with him to learn more about his background and his intense commitment to the CTI program.
What do you do on weekends? In the case of the installers pictured above, they gathered to take the CTEF Certified Tile Installer (CTI) hands-on tile installation evaluation test at Daltile in San Antonio, Texas.
As the only tile industry-recognized third-party assessment of tile installation skill and knowledge, the Certified Tile Installer (CTI) program conducted by theCeramic Tile Education Foundation (CTEF) depends on support from the entire industry. Case in point: the first ever hands-on CTI test in New Jersey hosted by Schluter Systems.
Here's how this event came about.
