If you're already committed to delivering the best quality and customer service, how can you strengthen your reputation? In the case of Brekhus Tile & Stone, the solution was simple: ensure that as many installer employees and subcontractors as possible become Certified Tile Installers, and apply to the National Tile Contractors Association (NTCA) to become a part of the Five Star Contractor program.
CTEF Blog Team
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According to Steve Brace CTI #1152, becoming a Certified Tile Installer has delivered value not just to his customers, but also to his business.
Steve is next in the CTEF Blog series about Qualified Labor based on an article in TileLetter.com titled "Certification translates directly to increased business, fees and knowledge about details of the trade."
Have you noticed the new CTEF logo? It's in two different flavors that both prominently feature the words "Qualified Labor, Certification and Tile Industry Recognized."
These words recognize that the CTEF installer certification programs (i.e., CTI and ACT) are tile industry recognized and define a tile installer with those designations as being ‘Qualified Labor.’
Let's explore in more detail.
Virginia Tile's Brent Stoller is a serial Certified Tile Installer (CTI) program hands-on testing host. In fact, he has hosted more tests in a single location than anyone else in the entire United States. He also regularly hosts Advanced Certifications for Tile Installers (ACT) evaluations in the Virginia Tile facility in Kansas City, KS. As you can imagine, we're grateful for all that Brent and Virginia Tile have done to promote these programs along with finding the installers to take the tests.
Brent is also actively involved in CTEF as a Board Member.
We recently caught up with him to learn more about his background and his intense commitment to the CTI program.
What do you do on weekends? In the case of the installers pictured above, they gathered to take the CTEF Certified Tile Installer (CTI) hands-on tile installation evaluation test at Daltile in San Antonio, Texas.
What sets Certified Tile Installers apart is a deep passion and commitment for setting tile by the book. The TCNA Handbook that is, along with its companion references, the ANSI Standards and the NTCA Reference Manual.
Jason McDaniel CTI #1273 of Stoneman Construction LLC in Portland, Oregon is a perfect example. He's also next in the CTEF Blog series about Qualified Labor.
Wondering why tile installation certification is necessary for your tile business? Robert Davis CTI #1246 provides five good reasons why a tile installer should become a Certified Tile Installer (CTI).
Robert is next in the CTEF Blog series about Qualified Labor based on an article in TileLetter.com titled "Becoming a Certified Tile Installer: a way to measure progress" by Terryn Rutford.
As the only tile industry-recognized third-party assessment of tile installation skill and knowledge, the Certified Tile Installer (CTI) program conducted by theCeramic Tile Education Foundation (CTEF) depends on support from the entire industry. Case in point: the first ever hands-on CTI test in New Jersey hosted by Schluter Systems.
Here's how this event came about.
For Dave Karp CTI #220, becoming a Certified Tile Installer (CTI) meant standing out as a professional tile setter. Not only did it provide him with enough confidence to open his own tile shop - Tile Fusion - but it has also set him on a path that allows him to hone his high-end, detail-focused residential tile installation business.
Dave is next in the CTEF Blog series about Qualified Labor based on articles in TileLetter.com.
>> See Certification: a standard to validating professionalism, skills and willingness to excel
Thanks to tile industry leaders like Harold Yarborough, President and CEO of D&B Tile Distributors in Florida and member of the CTEF Board of Directors, CTEF is able to bring to life and grow its mission and tile certification:
